About supportYou are entitled to a free support by email, if you have downloaded any of our products. You can send support requests to firstname.lastname@example.org
or use the form below. Be sure to include as much data as possible concerning your problem. Below are a few suggestions that help us to help you:
- Your full name
- Your email -address
- Name of the application
- Version number (available from the "About" -screen of your application)
- Operating system
- What exactly happens? (eg. application crashes, system hangs, something peculiar happens...)
- Can we reproduce the problem, and if so, what do we have to do?
- Is there some sort of error message?